Terms and Conditions for be strongHer Training Studio

Effective Date: 01/08/2026These Terms and Conditions ("Terms") govern the use of services provided by be strongHer Training Studio ("be strongHer", "we", "our" or "the Studio"). By attending classes, purchasing a membership, booking services, or using our website, you agree to be bound by these Terms.

If you do not agree with these Terms, you should not use our services.

1. Eligibility

Our Studio is a women's strength training facility.

Members must:

Be at least 18 years of age; or

Have written consent from a parent or legal guardian if under 18 years old.

By participating, you confirm you meet these requirements.

2. Memberships & Bookings

Memberships provide access to services according to the membership selected.

Members are responsible for:

Maintaining accurate personal information

Booking classes through our booking system

Cancelling bookings they are unable to attend

Following any studio policies relating to attendance or waitlists

Class availability may change from time to time.

3. Membership Fees & Payments

Payment

Membership fees are payable in advance using the payment method nominated when joining.

Payments are securely processed through Stripe.

Failed Payments

If a scheduled payment fails, we may:

Retry the payment

Contact you regarding the outstanding balance

Suspend membership access until payment has been received

Outstanding fees remain payable.

Price Changes

Membership pricing may be updated from time to time.

Reasonable notice will be provided before any pricing changes take effect for existing members.

4. Membership Cancellation

Members may cancel their membership in accordance with the membership agreement applicable at the time of joining.

Cancellation requests should be submitted in writing via email or through any process advised by the Studio.

Membership fees already paid are generally non-refundable except where required by Australian Consumer Law.

5. Refund Policy

Unless required by law:

Membership fees are non-refundable.

Casual class purchases are non-refundable.

Missed classes are not refundable.

Change of mind does not entitle a member to a refund.

Nothing in these Terms limits your rights under the Australian Consumer Law.

6. Health & Medical Responsibility

By participating, you acknowledge that:

Exercise involves physical exertion and inherent risks.

You participate voluntarily.

You are responsible for determining whether you are medically fit to participate.

You agree to inform the Studio of any:

Medical conditions

Injuries

Pregnancy

Changes in health

Physical limitations

that may affect your participation.

If unsure, you should seek medical advice before attending.

7. Safety During Training

Members agree to:

Follow all instructions given by coaches.

Use equipment safely.

Respect other members.

Wear suitable training attire and footwear.

Stop exercising immediately if experiencing pain, dizziness or illness and notify a coach.

The Studio reserves the right to refuse participation where it believes continued participation may present a safety risk.

8. Assumption of Risk & Liability

Participation in strength training, fitness classes and related activities carries inherent risks including, but not limited to:

Muscle soreness

Sprains and strains

Falls

Equipment-related injuries

Serious injury

By participating, you voluntarily accept these risks.

To the maximum extent permitted by law, be strongHer is not liable for injury, loss or damage arising from participation except where liability cannot legally be excluded.

Nothing in these Terms excludes any rights available under Australian Consumer Law.

9. Personal Property

Members are responsible for their own belongings.

The Studio is not responsible for lost, stolen or damaged personal property brought onto the premises.

10. Studio Conduct

We are committed to providing a welcoming, respectful and supportive environment.

The Studio may suspend or terminate membership where a member:

Behaves aggressively or abusively

Harasses staff or other members

Damages Studio property

Places others at risk

Repeatedly breaches Studio policies

No refund will be provided where membership is terminated due to serious misconduct.

11. Photography & Social Media

From time to time we may take photographs or videos within the Studio for marketing and community purposes.

Where practical, members will be advised when filming or photography is occurring.

If you do not wish to appear in promotional material, please notify a member of our team and we will make reasonable efforts to accommodate your request.

12. Privacy

Your personal information is handled in accordance with our Privacy Policy.

By using our services, you consent to the collection, storage and use of your information as described in that policy.

13. Website

While we aim to keep our website accurate and available, we do not guarantee uninterrupted access or that all information will always be current.

Content on our website may be updated without notice.

14. Changes to Services

The Studio may modify:

Class timetables

Coaches

Membership inclusions

Operating hours

Programs

Equipment

Studio policies

where reasonably necessary for business operations.

15. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be published on our website.

Continued use of our services constitutes acceptance of the updated Terms.

16. Governing Law

These Terms are governed by the laws of South Australia and the Commonwealth of Australia.

Any disputes will be subject to the jurisdiction of the courts of South Australia.

17. Contact Us

If you have any questions regarding these Terms, please contact:

be strongHer

Email: [email protected]